Terms of Service

Last updated: June 26, 2025

1. Acceptance of Terms

By accessing and using FlowMatic Solutions ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by FlowMatic Solutions.

2. Description of Service

FlowMatic Solutions provides workflow automation and business process management tools. Our services include:

  • Workflow design and automation tools
  • Data integration and processing capabilities
  • Dashboard and reporting features
  • API access and third-party integrations
  • User management and collaboration tools

3. User Accounts

Registration

To access certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password and account
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason we deem appropriate.

4. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service or servers
  • Use the Service for any illegal or unauthorized purpose
  • Harass, abuse, or harm other users
  • Spam or send unsolicited communications

5. Intellectual Property Rights

Our Content

The Service and its original content, features, and functionality are owned by FlowMatic Solutions and are protected by international copyright, trademark, and other intellectual property laws.

User Content

You retain ownership of content you create using our Service. By using the Service, you grant us a limited license to use, store, and process your content solely to provide the Service to you.

Feedback

Any feedback, suggestions, or improvements you provide may be used by us without restriction or compensation to you.

6. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7. Payment Terms

Subscription Fees

Some features of the Service require payment of subscription fees. You agree to pay all applicable fees as described on our pricing page.

Billing

  • Subscription fees are billed in advance on a recurring basis
  • Fees are non-refundable except as required by law
  • We may change our fees with 30 days' notice
  • Failure to pay may result in service suspension or termination

Free Trial

We may offer free trials for certain services. Free trial accounts may have limited features and are subject to these Terms.

8. Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

  • Scheduled maintenance
  • Technical difficulties
  • Third-party service interruptions
  • Force majeure events

9. Disclaimers and Limitations of Liability

Service Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, reliability, or completeness of content
  • Uninterrupted or error-free operation

Limitation of Liability

To the maximum extent permitted by law, FlowMatic Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

10. Indemnification

You agree to indemnify and hold harmless FlowMatic Solutions and its employees, agents, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your use of the Service
  • Violation of these Terms
  • Infringement of any third-party rights
  • Your content or data

11. Data Security and Backup

While we implement security measures to protect your data, you are responsible for:

  • Maintaining backups of your important data
  • Implementing appropriate security measures for your account
  • Promptly reporting any security incidents

We recommend regular data backups and cannot guarantee recovery of lost data.

12. Termination

Termination by You

You may terminate your account at any time by contacting us or using account settings. Upon termination, your access to the Service will cease.

Termination by Us

We may terminate or suspend your access immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or us.

Effect of Termination

Upon termination, all rights and licenses granted to you will cease, and you must stop using the Service.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

  • Posting the updated Terms on our website
  • Updating the "Last updated" date
  • Sending email notification for significant changes

Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: contact@flowmatic.solutions
⚠️ Important Notice

These Terms of Service constitute a legal agreement. Please read them carefully. By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.